CorporateTime
IS&C Service Description
December, 2001
Information Systems and Computing is pleased to offer CorporateTime, a product which provides electronic scheduling and calendaring, to the UCSB campus community.
A Campus Standard for EScheduling and Calendaring
In the summer of 1998 CorporateTime was recommended by the Campus Network Committee's Electronic Scheduling Advisory Group (ESAG) as a campus-wide solution for electronic scheduling and calendaring. The ESAG spent over 16 months researching and analyzing the requirements and features necessary for such a system. After an extensive evaluation the ESAG recommended CorporateTime as the campus standard. This recommendation was accepted and approved by the Campus Network Committee in July of 1998. The ESAG's work is available at:
http://www.isc.ucsb.edu/osg/sbschd/sbschd.html
For IS&C Simeon Customers, IS&C will provide: Accounts and Server licenses
CorporateTime server accounts (userid and password).
Native Client Software
For those needing CorporateTime "native" clients, IS&C will provide and install the CorporateTime client software for on-campus workstations.Customer training and assistance
Training and assistance contacts are available at:
http://www.isc.ucsb.edu/osg/corptime/ct-support.htmlOff Hours Support
During "off hours" trouble reports or questions regarding system availability can be directed to Computer Center Operations x 2995. Please note that the Computer Center is closed from midnight to 4:00 AM.
For Others on Campus, IS&C will provide:
Accounts and Server licenses
CorporateTime server accounts (userid and password).Native Client Software
For those needing CorporateTime "native" clients, IS&C will provide the CorporateTime client software to the department's support staff.Customer training and assistance
IS&C CorporateTime support staff will work directly with departmental or divisional support personnel. Our effort will be to support the staff directly responsible for providing workstation support within the department. A list of who to contact in each department is available at:http://www.isc.ucsb.edu/osg/corptime/ct-support.html
Off Hours Support
During "off hours" the department's support staff may direct trouble reports or questions regarding system availability to Computer Center Operations x 2995. Please note that the Computer Center is closed from midnight to 4:00 AM.
Workstation Clients
Native Client
There are "native" CorporateTime clients for both PC, Macintosh, and UNIX systems.
Macintosh Requirements |
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| Client Version | Hardware | Operating System | Application Memory | Disk Space |
| Client 5.21 | PowerPC | 8.6+ | 10 MB Minimum 14 MB Recommended |
7 MB |
| Client 4.2 | 68000 + | 7.5 + | 6 MB Minimum 10 MB Recommended |
5 MB |
PC Requirements |
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| Operating System | Operating System Memory | Disk Space |
| Windows 95, 98, ME, NT, 2000 | 16 MB | 4 MB |
UNIX Requirements |
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| Client Version | Operating System | Operating System Memory | Disk Space |
| Client 4.0.4 | Linux X86 2.2.x Kernal or later | 10 MB | 9 MB |
| Client 4.03 | Solaris 2.5.1 or 2.6 | 12-16 MB | 14 MB |
Web Client
Many CorporateTime users may be well served by CorporateTime's Web client. A Web browser (Netscape, Internet Explorer) able to handle HTML version 3.0 or later is required. There are no additional "plugins" or extra Web client features required.
Access
IS&C's CorporateTime service is available through the UCSB campus network and the Internet using the TCP/IP protocol. Those wishing to access CorporateTime schedules from home, or while traveling, can do so using the CorporateTime client or a Web browser. To do this they must first dial into the UCSB modem pool (893-3000) or an Internet Service Provider (ISP). The remote workstation must have the TCP/IP and PPP protocols installed and be properly configured. We will provide installation information for those wishing to install CorporateTime at home. Please contact your CorporateTime support staff for assistance.
The CorporateTime server is NOT available from midnight to 4:00 AM on the 1st of each month. It may be unavailable for short routine maintenance daily between 6:00 AM and 8:00 AM. If maintenance is required outside of these hours, the outage will be announced.
On-Line Support
On-line tips and suggestions for using CorporateTime will be posted to the IS&C Web Pages:
Retention of Calendar Information
Calendar information will be retained on-line for the two previous calendar years. For example, on January 1, 2002 we will discard all calendar information for calendar year 1999 and earlier.
Users of CorporateTime can download calendar information. They are able to archive their own calendar or any calendar to which they have permission and store this information on their own workstation. This can serve as an archive beyond the time limit described above.
The data on the CorporateTime server is backed up nightly. We keep copies of the CorporateTime Calendar as it existed around midnight on each of the previous 15 days. Also, a copy of the calendar as it existed on the first of each month is kept for one year. This allows us to restore a person's calendar as it existed on any day within the last two weeks, or as it existed on the first of each month. We can restore the entire calendar for that person, or the calendar within a range of days. We cannot restore one particular meeting or task.
Charges
There will be no charge for CorporateTime services.
Policies
Those using and supporting CorporateTime should be guided by the principles and practices identified in the following policy documents:
University of CA Electronic Mail Policy:
UC Santa Barbara Electronic Mail Policy Implementation Guidelines:
http://www.policy.ucsb.edu/vcas/isc/InterimECImpGuide5612.pdf
For assistance or further information please contact webcontact@ucsbuxa.ucsb.edu.
Last Modified: CGH, 08/26/02