On August 10, 2002 we cut over to our new NEAX2400 IPX telephone switch and a Baypoint Innovations NuPoint Messenger model 640 voice server.

o      NEC performed excellent project management and kept the project on time.

o      The last time that we changed telephone systems we had over 1,000 trouble tickets due to cabling problems, and this time we had less than 100.

o      We only had ~300 total trouble tickets and most of the issues were either voicemail or Restricted Service Calls.

o      USC is getting our former Centrex switch.

     We currently have 7 Cellular Sites on campus and 5 more locations are being considered. Pay Telephones are being taken out due to loss of income.

     The Next Generation Backbone (NGB) Phase I went into production on August 7, 2001. Phase I provides the following benefits to 35 buildings: more bandwidth, reduced connection costs, centralized routing services, and more efficient use of the campus backbone fiber. Forty units now receive centralized routing services and 13 units maintain a departmental router. We are on schedule to shut down the old FDDI backbone on September 30, 2002. Phase II will bring the benefits of NGB to an additional 60 buildings as well as upgrade the speed of the connections to some of the Phase I buildings. We have requested estimates for proposed enhancements to the backbone fiber cable plant and are beginning the network design.

     Like the other members of CalREN-2, UCSB will be transitioning to the new Optical Network Infrastructure (ONI) during the next year. Unlike most of the participants, the ONI backbone will run through campus. In order to attach to this new backbone, we need to upgrade our existing fiber route and in the future create a new route to the west of campus for added redundancy. On April 1, 2002 we began the project to upgrade the existing route. We are working to identify a location for the two racks of ONI long-haul equipment.

     By the end of September, we will be almost complete with 6 of 7 Phase I Intrabuilding Wiring (IBW) projects. We have 26 Phase II projects in progress. We received 17 new projects to consider for Phase III in addition to projects left unfunded after Phases I & II.

     We registered 21,999 incidents in our security database last year. Over 99% of these were non-UCSB hosts scanning UCSB hosts (1 scan every 24 minutes). A mostly automated process allows us to report between 80 – 90% of these scans to the offending host’s ISP. The remaining 197 incidents involve worms, host compromises, denial of service attacks, and email abuses. The greatest challenge is educating network managers on effective ways of maintaining a reasonable level of security on computers in their networks as well as the importance of such maintenance.